International Shipping & Customs Policy
At Chronoforte, we proudly ship our products worldwide. We want your experience to be smooth and transparent, so please review the information below before placing an international order.
Shipping Outside the European Union
Orders shipped to destinations outside the European Union are processed and invoiced without EU VAT .
This means that the price displayed at checkout for non-EU customers will be shown excluding tax .
Customs Duties, Taxes & Import Fees
When your order arrives in the destination country, it may be subject to:
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Customs duties
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Local VAT/GST/HST
These charges are not included in the purchase price or shipping cost charged by Chronoforte.
They are determined by the customs authorities of the destination country and must be paid by the recipient before the shipment is released.
We recommend checking your country's import regulations to understand possible fees before ordering.
Declared Value & Documentation
For all international shipments, Chronoforte provides:
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A commercial invoice
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Required customs documentation
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Accurate item value (based on the purchase price)
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Correct HS tariff code and country of origin
We do not reduce the declared value or mark shipments as "gift."
This ensures correct insurance coverage and compliance with international regulations.
Shipping Methods & Tracking
All international orders are shipped with trusted couriers.
Tracking information will be provided once the package has been dispatched.
Delivery times vary depending on the destination, courier, and customs processing.
Failed Delivery or Refusal of Customs Fees
If a shipment is refused due to unpaid import fees or incorrect delivery information, the costs associated with the return, storage, or destruction of the parcel may be deducted from any eligible refund.
Questions?
If you need assistance regarding international shipping or import requirements, our team is happy to help.