Terms and conditions

companies
CD-trading, sro
with registered office at Kukučínova 22, 974 01 Banská Bystrica
ID: 52 567 397
VAT number: 2121092171

registered in the Commercial Register of the District Court of Banská Bystrica, file number 37313/S

(hereinafter referred to as the "Seller")

1. INTRODUCTORY PROVISIONS

1.1. These
general terms and conditions (hereinafter referred to as "terms and conditions") of the seller
regulate the mutual rights and obligations of the contracting parties arising in connection with
or on the basis of a purchase contract (hereinafter referred to as the "purchase contract") concluded
between the seller and another natural person (hereinafter referred to as the "buyer")
through the seller's online store. The online store is
operated by the seller on a website located on the Internet
at www.Chronoforte.sk (hereinafter referred to as the "website"), via the web interface
website (hereinafter referred to as the "web interface of the store").



1.2. All contractual relationships are governed by the laws of the Slovak Republic. If
if the buyer is a consumer, relations not regulated by these commercial terms and conditions shall be governed
conditions of Act No. 40/1964 Coll. - Civil Code, Act No. 108/2000
Coll. – On Consumer Protection in Door-to-Door Sales and Mail Order Sales, and
Act No. 209/2007 Coll. On Consumer Protection. If the buyer is not
consumer, relations not regulated by these terms and conditions are governed by the law
No. 513/1991 Coll. – Commercial Code. All cited legal regulations are understood
in the latest version.

1.3. Consumers
is a natural person or legal entity that purchases products or uses
services for personal use or for the use of members of one's household (in the case of
in concluding and performing the contract, is not acting within the scope of its business activity or other
business activity).

1.4. A buyer who is not a consumer is a businessman who purchases products
whether he uses the services for the purpose of his business. This buyer is governed by
the terms and conditions to the extent that they apply to him, and the Commercial
by the law.



2. User
account

2.1.
Based on the buyer's registration made on the website
the seller, the buyer can access his/her user account
interface. From its user interface, the buyer can perform
ordering goods (hereinafter referred to as "user account").

The buyer can also order goods without
registration directly from the store's web interface.

2.2. When registering on the website and
When ordering goods, the buyer is obliged to provide all information correctly and truthfully.
data. The data provided in the user account is the buyer's at any time
obliged to update the data provided by the buyer in the user account
and when ordering goods, they are considered correct by the seller.

2.3. Access to the user account is
secured by a username and password. The buyer is obliged to keep
confidentiality regarding information necessary to access its user account
account.

2.4. The buyer is not entitled
allow third parties to use the user account.

2.5. The seller may cancel
user account, especially if the buyer has their user account
has not been used for more than 2 years, or in the event that the buyer breaches his obligations
from the purchase contract (including the terms and conditions), or in the event that the seller
will make the technology incompatible with the previous system.

2.6. The Buyer acknowledges that
The user account may not be available continuously, especially with regard to
necessary maintenance of the seller's hardware and software equipment,
or necessary maintenance of third party hardware and software equipment.

2.7. The Seller is not liable for
functionality of the customer account, and reserves the right to change the functionality
user account without prior notice.

3. PURCHASE AGREEMENT/conclusion
purchase contract

3.1.Contractual relationship
between the seller and the buyer is defined by the relevant legal regulations and
purchase contract (these terms and conditions are also included).

3.2. All presentation of goods placed on the website
The store interface is informative in nature and the seller is not obliged
to conclude a purchase contract regarding these goods. Provision of Section 1732, paragraph 2
The Civil Code shall not apply.

3.3. Web interface of the store
contains information about the goods. The prices of the goods are listed including VAT.
value added tax and all related fees. The prices of the goods remain in
valid for the period they are displayed in the store's web interface. This
the provision does not limit the seller's ability to conclude a purchase contract for
individually agreed

3.4.
To order goods, the buyer fills out the order form on the website.
shop interface. The order form mainly contains information about the buyer, a list of ordered goods from
the store's offer and the total price of the order. The condition for the validity of the electronic
the order is true and complete, all data and requirements have been filled in
required by the system during registration or when placing an order:

a/ data about the ordered goods

b/ information on the method of payment of the purchase price of the goods,

c/ data on the requested method of delivery of the ordered goods;

d/ information about the costs associated with the delivery of goods

(hereinafter collectively referred to as the " order ").

3.5. The order is sent by the buyer
to the seller. The condition for the validity of the order is the true and complete completion of
all data and requirements required by the system during registration or
order fulfillment

3.6. The Seller immediately after receiving the order
will confirm this acceptance to the buyer by e-mail to the address
the buyer's email address specified in the user account or in the order
(hereinafter referred to as the " buyer's electronic address ").

3.7. The Seller is always entitled to
depending on the nature of the order (quantity of goods, purchase price,
estimated shipping costs) ask the buyer for additional confirmation
orders (for example, in writing or by telephone).

3.8. Contractual relationship between
between the seller and the buyer arises upon delivery of the order (acceptance),
which is sent by the seller to the buyer by e-mail to the address
the buyer's email.

3.9. The Buyer agrees to the use
means of distance communication when concluding a purchase contract. Costs
incurred by the buyer when using means of distance communication in
in connection with the conclusion of the purchase contract (costs of internet connection,
telephone call costs) are borne by the buyer himself, and these costs are
they do not differ from the base rate.

3.10 The Seller reserves the right
cancel an order for goods on which more discount coupons have been applied than
one.

3.11. If
the buyer is a consumer, it applies that if the seller fails to fulfill the purchase contract,
because the ordered goods cannot be delivered, he is obliged to inform the consumer immediately
inform and refund the price paid for the goods within 15 days, unless the seller
and the consumer do not agree on a replacement performance.

4. Price
goods and payment terms

4.1. Purchase price
of the goods will be agreed in each purchase contract, with the amount of such purchase price
will correspond to the purchase price of the relevant goods listed on the website
in the store at the time of sending the order by the buyer. The seller is entitled to the price
unilaterally change the goods, but it will not affect the purchase contract already concluded
such a change of influence.

4.2. The method of payment of the purchase price will be agreed in the purchase contract.
contract, in connection with the buyer's choice made in his order, when
The buyer has the following payment options:

a) cash on delivery of goods – the purchase price will be paid by the buyer in cash
(or by card to the transport partner) when receiving the shipment, to the hands
transport partner entrusted with the delivery of goods

b)by bank transfer

c) at least one of the other online payment instruments, according to the current
availability.

4.3.
Together with the purchase price, the buyer is obliged to pay the seller
also the costs associated with packaging and delivery of the goods in the agreed amount. If not
is expressly stated otherwise, the purchase price also includes the costs associated with
by delivering the goods.

4.4. In the case of payment in cash or in the case of payment on
cash on delivery, the purchase price is payable upon receipt of the goods. In the case of
cashless payment, the purchase price is payable within 5 business days of closing
purchase contract.

4.5. In the case of cashless payment
the buyer is obliged to pay the purchase price of the goods together with the indication of the variable
payment symbol. In the case of cashless payment, the buyer's obligation is
to pay the purchase price fulfilled at the moment the relevant amount is credited to the account
the seller.

4.6. The Seller is entitled, in particular
in the event that the buyer does not provide additional confirmation of the order
(Article 3.6), to require payment of the full purchase price before the goods are shipped
to the buyer. The provision of Section 2119, paragraph 1 of the Civil Code shall not apply.

4.7. Any discounts on the price of goods
provided by the seller to the buyer cannot be combined with each other.

4.8. If it is in the course of business
usual or if so provided by generally binding legal regulations,
issued by the Seller regarding payments made under the purchase contract
the buyer a tax document - invoice. The seller is not a tax payer of
value added. Tax document - invoice attached to the sent
of the goods or sends it in electronic form to the buyer's electronic address.

4.9. Payment of the purchase price is
condition of sale of goods.

5. DELIVERY TERMS

5.1. The goods will be
delivered to the buyer via a transport partner chosen by the buyer
chooses within your order. The shipment will contain the ordered goods, the saleable
document, warranty card and instructions.

The buyer agrees
with the seller providing the selected transport partner with data regarding
the buyer, to the extent necessary for the proper delivery of the goods.



5.2. If the seller is obliged under the purchase contract to deliver the goods to the place specified
by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If
If the buyer does not accept the goods upon delivery, the seller is entitled to compensation.
postage costs and fees incurred in a total lump sum amount
8 euros (in words: eight euros) and in addition, the seller is entitled
withdraw from the purchase contract. If the buyer does not take over the goods upon delivery, it is
the seller is further entitled to include him on his list of unreliable buyers
(hereinafter referred to as the "blacklist"), with all persons entered on the blacklist
the seller are obliged to pay for the ordered goods in the event of a subsequent purchase
before sending it.



5.3. In the event that for reasons
on the buyer's side it is necessary to deliver the goods repeatedly or in another way,
than stated in the order, the buyer is obliged to pay the costs associated with
repeated delivery of goods, or costs associated with another method
delivery.

5.4. When
Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity
packaging of the goods and in case of any defects, notify us immediately
carrier. In the event of damage to the packaging indicating unauthorized
intrusion into the shipment, the buyer does not have to accept the shipment from the carrier.
Later complaints will not be taken into account.

6. ACQUISITION OF OWNERSHIP, TRANSFER OF RISK OF DAMAGE

6.1. The buyer acquires ownership
to the goods by paying the full purchase price of the goods.

6.2. Ownership of the goods constituting the delivery,
passes to the buyer upon receipt of the goods by the buyer at the place of delivery by him
specified (i.e. agreed in the purchase contract according to the buyer's order).

6.3. Risk of damage to the goods that constitute
delivery, passes to the buyer simultaneously with the acquisition of ownership.

7. LIABILITY FOR DEFECTS, COMPLAINTS, WARRANTY

7.1. The delivered goods will have qualitative characteristics
agreed in the purchase contract, stipulated by relevant legal regulations and standards,
possibly usual properties.

7.2. Provisions
stated in Art. 7.1. of the terms and conditions shall not apply to goods sold for
a lower price for a defect for which a lower price was agreed, for wear and tear
goods caused by its normal use, in the case of used goods for a defect
corresponding to the degree of use or wear and tear that the goods had when they were received
by the buyer, or if it results from the nature of the goods.

7.3. On the delivered
The seller provides the buyer with a quality guarantee for the goods for a period of 24 months.
months. The warranty period begins on the date of receipt of the goods by the buyer.

7.4. Claims
the buyer's liability for defects in the goods (including the method of resolving the complaint) is governed by
the relevant general binding regulations to which the relationship between
the seller and the buyer according to the purchase contract (if the buyer is a consumer, then
mainly the Civil Code and the Consumer Protection Act, if not
the buyer is a consumer, and the Commercial Code).

7.5. More details
conditions of liability for defects in delivered goods, as well as the method of application
Complaints, complaint periods, buyer's claims for defects in goods are detailed
regulated in the seller's complaints procedure (hereinafter referred to as the "complaints procedure")
") These complaints procedures also regulate claims in detail.
the buyer, who is a consumer, from defects in the goods. By concluding a purchase contract
The buyer expressly confirms that he/she complies with this complaint procedure before
was informed in detail by the conclusion of the purchase contract. This complaint procedure was
the buyer was sufficiently notified and had prior to the conclusion of the purchase contract
the opportunity to familiarize yourself with it in its full text.

7.6. Seller
is not responsible for defects in the goods that occur after the risk of damage to the goods has passed
without the fault of the seller, for defects caused by mechanical damage, normal
wear and tear or as a result of improper handling, storage, use,
as well as for errors caused by the buyer or a third party.

8. Withdrawal from the purchase contract
contracts

8.1. The Buyer acknowledges that
according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from, among other things,
a purchase contract for the delivery of goods that have been modified according to the buyer's wishes
or for his person, from the purchase contract for the supply of goods subject to rapid
perishable goods, as well as goods that have been irretrievably mixed with other goods after delivery, from
a purchase contract for the supply of goods in sealed packaging, which the consumer removes from the packaging
removed and for hygiene reasons it cannot be returned and from the purchase contract for
the supply of a sound or video recording or a computer program, if
broke their original packaging.

8.2. If it is not a case specified in Article 8.1.
or another case where it is not possible to withdraw from the purchase contract, the buyer has, in accordance with
by the provisions of Section 1829, paragraph 1 of the Civil Code, the right from the purchase contract
withdraw within fourteen (14) days from receipt of the goods.

8.3. Withdrawal from the purchase contract must be
sent to the seller within the periods specified in Article 8.2. For withdrawal from
The buyer can use the sample form for the purchase contract to download HERE .
The buyer can send the withdrawal from the purchase contract, among others, to the registered office address
the seller or to the seller's e-mail address info@hodinkyvostok.sk .

8.4. In case of withdrawal from the purchase contract
according to Art. 8.2. of the terms and conditions
the purchase contract is void from the beginning. The goods must be returned to the seller within
fourteen (14) days from the date of sending the withdrawal from the contract to the seller. If
If the buyer withdraws from the purchase contract, the buyer bears the costs of returning the goods
to the seller, even if the goods cannot be returned due to their
nature by mail.

8.5. In the event of withdrawal from the contract pursuant to
Art. 8.2. of the terms and conditions, the seller will return the funds received from
the buyer within fourteen (14) days of the buyer's withdrawal from the purchase contract. In
In the case of payment for goods on delivery, the funds will be returned to
bank account in other cases they will be returned in the same way as they were
the seller has accepted from the buyer. If the buyer withdraws from the purchase contract,
the seller is not obliged to return the received funds to the buyer earlier,
before the buyer returns the goods to him.

8.6. Claim for compensation for damage caused by
goods, the seller is entitled to unilaterally set off against the buyer's claim
for a refund of the purchase price.

8.7. In cases where the buyer has in accordance
with the provision of Section 1829, paragraph 1 of the Civil Code, the right from the purchase contract
withdraw, the seller is also entitled to withdraw from the purchase contract at any time, and
until the time of receipt of the goods by the buyer. In such case, the seller will return
the buyer the purchase price without undue delay, to the account designated by the buyer in
in the case of payment upon receipt (cash on delivery). In the case of payment in advance, the seller
will refund the purchase price in the same way it was received, or to a bank account
the buyer, while the choice is up to the seller.

8.8. If provided together with the goods
a gift to the buyer, is a gift contract between the seller and the buyer
concluded with a termination condition that if the purchase contract is withdrawn
the buyer, the gift contract regarding such gift loses its effectiveness and
The buyer is obliged to return the gift provided to the seller along with the goods.

9. PROTECTION OF PERSONAL DATA

9.1. By the fact that the buyer/visitor
the web interface of the store (hereinafter referred to as the "buyer/visitor") passes
the seller's store web interface, contacts the seller
via social media, or provides their data to the seller
otherwise (including participating in competitions or attending events published on
the web interface of the store) such person confirms that he/she has read the provisions
of these terms and conditions on privacy protection.

9.2. The Seller is the controller of personal data about the Buyer.
and data about visitors to the store's web interface.

DATA COLLECTION

9.3. We obtain personal data about the buyer exclusively from
The seller does not obtain any data about the buyer from other
external sources, with the exception of data provided from website visit participation
store interfaces

9.4. Personal data provided by the buyer/visitor
to the seller may include:

9.4.1. personal data of the buyer: name, surname; e-mail
address; telephone number; bank information
account; gender; data provided in correspondence; updates
data that was provided to the seller;

9.4.2. data about visitors to the store's web interface in the IP range
address; username; payment details; history
orders; domain name and country sending the request to
data; browser type and version; plug-in types and versions
browser; operating system and platform; visit data, including
URL addresses of pages that lead to the web interface of the store, via the web
the store interface or from the store's web interface (including date and time),
time and duration of visits to certain pages, data on interaction with the page
(such as scrolling, clicking, and mouse pointer positioning), ways
page exits, traffic data, location data and other data
provided when requesting additional services or downloads;

9.4.3. information about the goods that the seller provides to the buyer:
data necessary for the provision of goods (including data from forms for opening
account, order details, order history, payment details,
delivery addresses, requirements and restrictions associated with delivery, from business
references and tax information); data for customer service and data for
customer relationship management and marketing;

9.4.4. if to establish contact with the seller or to find out
information about the seller's goods, the buyer uses social media, data from
social media profile (including preferences and communication with the seller on
Facebook, Instagram) and data published by the buyer/visitor on the profile
the seller, which are related to the seller's business;

DATA USE

9.5. Seller
collects, uses and stores the personal data listed above from
for the following reasons :

9.5.1 If
the visitor/buyer visits the store's web interface:

a) on
enabling access to and use of the store's web interface;

b) on
providing technical support;

c) to provide information and services that
the seller the buyer/visitor requests;

d) to ensure the security of the services provided and
the store's web interface;

e) to store information about visitor/buyer preferences
to customize the store's web interface to individual interests;

f) to recognize the visitor to the web interface
trade upon re-access;

g) on
processing orders for goods or services;

h) to improve and maintain the store's web interface and
to compile statistics on traffic to the store's web interface.

This information will be anonymized to the greatest extent possible and specific
the identity of the buyer/visitor will not be possible from the collected data
identify. This information will be kept for a maximum of 30 days.

9.5.2. If the seller provides goods or services to the buyer:

a) for the purpose of providing the ordered goods or services (including
the ability to confirm and process orders, to manage customer accounts,
taxes and expenses, for invoicing purposes and debt collection);

b) to resolve questions or problems that arise with the sold
goods or services provided, including any questions you may have
the buyer about the way in which his personal data is collected, stored and used
data, or requests for copies of data about the buyer's person
the seller leads.

c) only if the buyer has given consent, for marketing purposes
the seller, in the form of emails providing information about products and services
seller and advertising announcements.

The data specified in points 9.5.1. and 9.5.2. will be stored by the Seller
within the general archiving period, which is 5 years.

9.5.3. In order to comply with all procedures, laws and regulations,
which apply to the seller.

9.5.4. For the purpose of exercising or defending legal rights
the seller.

LEGAL BASIS FOR THE USE OF PERSONAL DATA

9.6. The legal basis for the use of personal data described
in this article on privacy protection, is as follows:

a) the use of personal data is necessary for the seller to fulfill
its obligations arising from any contract with the buyer (for example, on
processing the order, to comply with the terms of use of the web interface
trade;

b) the use of personal data is necessary to comply with legal obligations
the seller's obligations (e.g. providing data to the tax office);

c) if neither option (a) nor (b) applies, the use of personal data is
necessary for the legitimate interests of the seller (e.g. to operate the web interface
trade; provide goods and services to the buyer, make and receive payments).

9.7. The seller may process special categories of personal data
used only if the buyer has given his consent (which he can revoke at any time,
as shown below).

9.8. In the future, other uses of personal data may be made
be subject to the consent of the buyer (who may withdraw it at any time, as
listed below).

COOKIES

9.10. Some pages on the store's web interface use
cookies, which are small files that are placed on your computer's
browser when a visitor/buyer visits the store's web interface. Files
Cookies are used for the purpose of offering better tailored services in the future.
options thanks to specific preferences being recognized and remembered
visitor while browsing.

9.11. If cookies are used on the store's web interface, it may
the visitor/buyer can block them at any time. For this, it can be activated
browser settings that allow you to refuse the setting of all or
some cookies. However, if the visitor/buyer uses the settings
browser that blocks all cookies (including necessary cookies)
cookies), may not gain access to the entire web interface of the store or its
parts or be able to use all or some of the features that are
provided through the store's web interface.

RIGHTS OF PERSONS WHOSE PERSONAL DATA IS PROCESSED

9.14.In connection with
personal data means that every person about whom such data is processed has certain rights
rights.

Every person has the right
to require:

a) provision
access to personal data that the seller processes about her;

b) updated
any of your personal data that is not up to date or correct;

c) removal
personal data that the seller keeps about her;

d) limit
the way their personal data is processed;

e) prevent
processing of their personal data for direct marketing purposes;

f) provision
copies of the personal data that the seller keeps about her;

g) to lift
reasoned objections to the use of their personal data by the seller.

9.15. All of the above requirements will be assessed by the seller and
will respond to them within a reasonable period of time (but always no later than the legal deadline).
prescribed deadlines).

9.16. However, the Seller warns that certain personal data may be
exempted from the above requirements under certain circumstances. If such an exemption
occurs, the seller will notify this fact in response to the delivered
request. Before the seller responds to the requests, he may
require the applicant to provide information necessary to verify his/her
identities.

SAFETY

9.17. The Seller pays great attention to the protection of personal data.
against loss, misuse, disclosure, alteration, unauthorized access,
unavailability and destruction and takes all reasonable precautions to
protection of the confidentiality of personal data, including appropriate organizational and
technical measures. Organizational measures include control mechanisms
restricting physical access to the seller's administrative premises,
employee training and locking of physical files in filing cabinets. Technical
measures include the use of encryption, passwords for access to systems
seller and use of antivirus software.

9.18. When providing personal data, personal data may be transferred
via the Internet. Although the seller makes every effort to
to protect the personal data provided to it by buyers, to transfer
information via the Internet is not completely secure. Therefore, buyers
acknowledges and accepts that the seller cannot guarantee the security of personal
data that is transmitted to the seller's web interface, and that
such transfer takes place at his risk. As soon as the seller's personal
obtains the data, will use strict procedures and security features to prevent
unauthorized access to this data.

9.19. If the seller has assigned a password to the buyer/visitor, or if
the buyer has chosen it, which allows him to access the customer account, corresponds
such person for keeping this password secret.

9.20. The store's web interface and social media pages may
occasionally contain links to websites operated by third parties, including
partner networks and companies of the seller's group. Seller
notes that these privacy provisions apply only to personal
data collected by the seller through the store's web interface
and social media pages, and that it cannot be held responsible for personal
data that is collected and stored by third parties. Third-party websites
parties have their own privacy terms and conditions and the person accessing them should
should have familiarized herself with them before submitting any personal information to these websites.
data.

10. SELLER CONTACT DETAILS

CD-trading, sro

address: Kukučínova 22, 974 01 Banská Bystrica

Contact
phone: +421 911 665 423

email: info@chronoforte.com

website: www.Chronoforte.sk

11. FINAL PROVISIONS

11.1. If the relationship established by the purchase contract contains
international (foreign) element, then the parties agree that the relationship is governed by
Slovak legal norms. Hereby
the consumer's rights arising from generally binding legal regulations are not affected
regulations.

11.2. If any provision of the commercial terms and conditions is
terms and conditions are invalid or ineffective, or become so, in place of the invalid
provision, the meaning of which is the same as the invalid provision, shall be replaced by a provision
closest approximation. The invalidity or ineffectiveness of one provision
the validity of the other provisions is not affected.

11.3. Relationships and potential disputes arising from
based on the contract, will be resolved exclusively under the law of the Slovak Republic and will
resolved by the competent courts of the Slovak Republic
Republic.

11.4 The supervisory authority is the Slovak Trade
inspection (SOI), SOI Inspectorate for the Banská Bystrica Region, Dolná 179/46, 974 01
Banska Bystrica.

11.6. These General Terms and Conditions, including
their components are valid and effective from 01.11.2024 and are available at the registered office and
at the seller's premises or electronically at www.Chronoforte.sk .

11.7. For
specific purchase contract, these terms and conditions are valid as of
the day of conclusion of the purchase contract.

In Banská Bystrica, on 01.11.2024